Terms & Conditions

Our commitment to transparency and your rights

Welcome to Thebruxxbd. By accessing and using our website, you agree to follow the terms and conditions listed below. Please read them carefully before placing an order.

1. General

By using this website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian.
We reserve the right to update or modify these terms at any time without prior notice.

2. Products

Thebruxxbd sells imported and authentic cosmetic and skincare products.
We try to display product images, descriptions, and prices as accurately as possible. However, slight differences in packaging or color may occur depending on the manufacturer.

3. Orders

When you place an order on our website:

You agree that the information you provide is accurate and complete.
We reserve the right to cancel or refuse any order if necessary.
Orders are confirmed only after verification.

4. Pricing

All prices listed on our website are in Bangladeshi Taka (BDT).
Prices may change at any time without prior notice.

5. Payment

We currently accept:

Cash on Delivery (COD)
Mobile Banking (bKash / Nagad / Rocket) if applicable

Orders may require confirmation before shipping.

6. Shipping & Delivery

Delivery times may vary depending on your location.
Typical delivery time:

Inside Dhaka: 1–3 business days
Outside Dhaka: 2–5 business days

Delivery delays may occur due to courier issues, weather, or other unforeseen circumstances.

7. Returns & Exchanges

If you receive a damaged or incorrect product, please contact us within 24 hours of delivery.
Returned items must be unused and in their original packaging.

Due to hygiene reasons, some cosmetic products may not be eligible for return once opened.

8. Product Usage Disclaimer

All skincare and cosmetic products should be used according to instructions.
Thebruxxbd is not responsible for any allergic reactions or skin issues. Customers are advised to perform a patch test before use.